Terms of service

What we provide

Studeous provides practice assessments and question banks. We provide preparation material, not tuition, and not an official test of any kind. A Studeous score is an estimate of your current performance under practice conditions. It is not an official score, it has no standing with any exam owner or institution, and it is not a prediction of any particular future result.

Your account

You need an account to sit a test. Keep your password to yourself: access is sold to one person, and sharing an account is grounds for us closing it. You must be at least 16, or have a parent, guardian or school set the account up for you.

Your account is personal and can be used in one session at a time. A new sign-in on any of our websites, from any device, closes all your other sessions, including one open on another of our websites in the same browser. If you are signed out during a test, your answers are saved and you continue where you left off after signing in again. Sharing your login, or downloading our content in bulk with automated tools (bots, scripts, scrapers), is not allowed and may lead to a warning, suspension or closure of the account.

What you may do with our questions

You may use our questions for your own preparation, and a teacher or tutor with an appropriate licence may use them with their own students. You may not republish, resell, scrape, bulk-download or feed our questions into another product, whether or not it competes with ours.

Every question, explanation and score report on this site is our copyright. We take that seriously for the same reason we do not copy from exam owners.

Payment

Payment is charged in euro. Checkout shows the exact amount before you pay; other prices on the site are rounded to the whole euro. Every package is a one-off payment. Nothing renews automatically and we keep no card on file to charge you again.

Refunds

Practice tests, question banks and AI Tutor time are digital content. You can ask for a refund of a digital product you have not used within 14 days of the payment date. A product counts as used once any practice test in the pack has been started, any question in a paid section of the question bank has been opened, or any second of AI Tutor time has been used; a used product is not refunded. Contact us on WhatsApp and we will refund to the original payment method.

AI Tutor time is different. It is sold in 30-minute blocks and added to your account the moment the payment goes through, and before paying you confirm that you want it straight away. Minutes you do not use stay on your account for your next practice test.

If something we sold you does not work — access that never opened, a test that cannot be completed because of a fault on our side — tell us and we will fix it or refund it, regardless of the 14 days.

Access periods

Practice test packages stay available for 12 months from purchase; a test not started within that time is no longer available. For AP pre-orders, tests open as they are published and each test has 12 months of access from the day it opens. Question bank access runs for 120 days from purchase, and for 240 days for an AP subject’s question bank. Renewing before expiry adds to the time you have left rather than replacing it.

Availability

We aim to keep the service running continuously but do not guarantee uninterrupted availability. If a fault on our side interrupts a timed section, contact us and we will reset that attempt.

Independence

Studeous is not affiliated with, endorsed by, or connected to any exam owner. See our trademark notices.

Changes and contact

If we change these terms materially we will say so on this page and date the change. Ask us on WhatsApp.